I do get a lot of different questions about the jewellery services I offer. Below are the most frequently asked questions and answers of course! I hope you find what you are looking for but If not I am more than happily answer anything. Do get in touch via message, social media or click here to call me.
Frequently Asked Questions About Making Your Wedding Rings
Q. How much is the wedding ring making workshop? A. The workshop costs £350 per couple excluding the costs of the materials which are outlined below.
Q. We are getting married on XX. How long before the wedding should we make our rings? A. I would advise you to make your rings at least 6-8 weeks before your wedding just in case you need any additions to your rings like stones, hallmarking, plating, hand engraving etc.
Q. Please can you tell me what availability you have for upcoming workshops? A. You’ll find my schedule of wedding ring making workshops listed here: Make Your Own Wedding Rings Booking Page Simply click on any date you would like and add it to your basket. From here continue to online payment as if you were purchasing any other product online.
Q. Is there parking at the studio? A. There is no parking at the studio itself but there is on pay and display street parking opposite and the jewellery quarter multi storey car park 2 minutes walk.
Q. We’d like to include some engraving on our rings is that possible? A. There are number, letter and some symbol stamps at the workshop. I’ll show you how you can personalise your rings with these. Here are some examples of hand stamped rings in this gallery: Personalised Jewellery Gallery
Q. If you hand stamp letters/words on the outside of the ring then is it permanent? A. I’ll show you how to use the metal stamps to personalise your ring. If you make a mistake the letters/numbers can be filed off so you can start again.
Q. We are coming to Birmingham from out of town and may struggle to get to town for a 2:30pm start. Is it possible to start a little later? A. Yes, let me know what time you think you might arrive and I’m sure I can accommodate.
Q. We’d like our rings hallmarked. How long does that take? A. Hallmarking takes 5 working days and costs approximately £30 per ring.
Q. We don’t know our ring sizes? A. You can either measure your ring size at home following these instructions: https://www.eanjewellery.com/two-ways-to-measure-your-ring-size-at-home/ or if you email me your address I will post you a complimentary ring size tool.
Q. We have some gold rings that we’d like to melt down to make our own rings from, can we do that? A. It’s not possible to melt down gold jewellery that you have to make into your wedding rings. It might be possible to use elements of the rings you have, like stones. Please ask to see what is possible.
Q. Can we make our wedding rings from Platinum? A. Unfortunately not, I only have facilities at the workshop to work with either sterling silver or gold.
Q. How much will the gold cost to make our rings? A. Here are some approximate costs: A sterling silver ring is usually between £5-25. A 9ct white, yellow or rose gold lady’s ring is usually £90 to £400, and a man’s between £150 and £600. An 18ct white, yellow or rose gold lady’s ring will be £300 to £800, and a man’s ring approximately £500 to £2000.
Q. What happens if we make our rings completely wrong? A. You don’t need to worry. After discussing your ring designs I will show you step by step how to make them. We don’t proceed to the next step until the previous step has been completed successfully. I’m there the whole time to guide you and help out should anything go wrong. Most things can be rectified. I have a fully equipped jewellery workshop with all the necessary tools and know how. I have shown many couples how to make their wedding rings and everyone has gone away completely thrilled with their creations.
Q. Can we see examples of wedding rings that have been made in your workshop? A. Yes, here is a gallery of wedding rings that couples have made with me: Wedding Ring Gallery
Q. What is your policy on changing bookings? Is it possible to change a date for a workshop if enough notice is given? A. You can change the date of your workshop up to 2 weeks beforehand. Simply contact me as soon as possible when you want to change the date.
Q. If we need to cancel our workshop can we get a refund? A: Should you wish to cancel your workshop please contact me as soon as possible. If you cancel with more that 3 weeks to go you can receive a full refund minus 1.5% Stripe fee. If you cancel with more than 2 weeks to go and we have had our telephone consultation you can receive a refund minus £35 consultation fee + 1.5% Stripe fee. If you cancel within 2 weeks of your workshop date no refund can be given. This is because there will not be time for me to book in another couple to make their wedding rings on that date. Thank you for understanding.
Frequently Asked Questions about Jewellery Making Classes and Workshops
Q. What is the maximum number you have attending your jewellery classes? A. My classes are for a maximum of 3 students only. I only have 3 jewellery benches and 3 sets of tools so I can’t accommodate more than 3 people at one time.
Q. Where are your classes held? A. I teach at my workshop space in the Jewellery Quarter, Birmingham. Full details will be sent to you after booking.
Q. Is there parking at the studio? A. There is no parking at the studio itself but there is on “pay and display” street parking nearby and the Jewellery Quarter multi story carpark is 2 minutes walk away.
Q. Please can you tell me what availability you have for upcoming classes? A. You’ll find my schedule of classes and workshops listed here: https://bookwhen.com/eanjewellery Simply click on any date and see if there are any spaces available on the right hand side. From here you can go ahead and book or click on an alternative date.
Q. I would like to learn stone setting, is that something I can do in your classes? A. If you are a complete beginner I recommend attending my 3 hour silver jewellery making workshop first. It will give you a good introduction to jewellery making. If you get on well with the basics then I can teach you certain types of stone setting at a later date. I do not provide stones so feel free to bring along what you have and we can have a chat about the possibilities.
Q. I’m a professional jeweller can I attend your classes? A. My classes are suitable for complete beginners or hobbyists only.
Q. I have a teenage son/daughter/niece/nephew who I’d like to bring along to one of your jewellery making workshops, would that be ok? A. Yes, if you can vouch for their maturity then you can both attend a workshop together. I can’t teach unaccompanied under 18’s though. We will use electric tools, a propane gas torch and several chemicals in the class. If you don’t like the sound of that then it might not be a good idea to bring your child to jewellery making class.
Q. I’d like to include some engraving on my jewellery is that possible? A. I can show you how to use number, letter and symbol punches to personalise your jewellery. Here are some examples made by my students: Personalised Jewellery Gallery
Q. If you hand stamp letters/words on the outside of the silver ring then is it permanent? A. I’ll show you how to use the metal stamps to personalise your ring. If you make a mistake the letters/numbers can be filed off so you can start again.
Q. I love designs by XXX (insert famous jewellery designer’s name) and want to make jewellery exactly like their designs. Will you teach me? A. Whilst it’s great to be inspired by beautiful jewellery by talented designers, their designs are protected by copyright and I cannot and will not allow you to copy them. By all means be inspired by something but do not copy. I encourage you to make your jewellery design your own.
Q. Do you do private jewellery tuition? A. I’ve just started private tuition again. Please click here to see availability and information.
Q. Do you rent out bench space for other jewellers to use? A. No, unfortunately I don’t rent out bench space.
Q. Do you teach gem polishing? A. Unfortunately, no I do not have the knowledge and facilities for gem polishing.
Q. What is your policy on changing bookings? Is it possible to change a date for a workshop if enough notice is given? A. On your booking email there is a link to change the date of your booking. You can change the date of your booking up to 2 days beforehand.
Frequently Asked Questions about Gift Vouchers
Q. I’d like to buy a gift voucher for X. Can it include a personal message? A. Yes, I can personalise your gift voucher to include the name, a short message and who the voucher is from too if you like? You can purchase your gift voucher online here.
Q. I don’t have a Paypal account can I still order online? A. Yes, You can pay by credit or debit card for your gift vouchers. When you click on the Paypal button at the checkout you can then select ‘checkout as a guest’ and then fill in your card details.
Q. I would like to order a gift voucher for X but their birthday is in 3 days. Will it get there in time? A. If time is of the essence you will be emailed a copy of the gift voucher which you can print off at home and give to the recipient. You will also have a hardcopy gift voucher posted to either you or the recipients address. 1st class post normally takes 1-2 working days. You can purchase your gift voucher online here.
Q. How long are the gift vouchers valid for? A. Gift vouchers are valid for 12 months from the date of issue.
Q. My partner has a gift voucher and I’d like to come along too. Can we both book in online together? A. Yes you can, the code on your gift voucher will deduct the cost of one workshop and you pay as normal for the other one.
Frequently Asked Questions About Commissions
Q. I’d like to know more about how to commission a piece of jewellery. A. You can find out more about the commissioning process here: http://www.eanjewellery.co.uk/commissions.php
Q. I would like to commission a piece of jewellery please can you give me a quote? A. Here are a few questions to help me to estimate a cost for you. If you can answer as many as you can that would be helpful, many thanks:
- Briefly describe the commission you are after
- Is your commission required by a certain date? If yes, what date?
- What is the approximate size/dimensions of the piece?
- Can you provide any sketches/photos of something you have in mind?
- What material do you require the piece made from? (silver, gold etc)
- What is your budget? approximately e.g. under £50, £50-100, £100-200 etc.
- Do you require the piece hallmarked?
- Would you be able to drop off/collect the piece in person? Or would you prefer special delivery postage service?
- Do you require any personalisation on the piece? Engraving, name, date, wording? If yes what?
- What is the best contact email/phone number to reach you on?
- Would you be like a 30 minute no obligation chat before going ahead? We can do that on the phone or at my studio workshop, in the Jewellery Quarter Birmingham
- Please send your answers to me at info @ eanjewellery.com
Q. How much does it cost to commission a piece of jewellery? A. I charge an hourly rate for the design and making process. Materials, hallmarking and postage are extra. Each commission I undertake is different from the last. They vary in cost from £100-£1000’s so I can accommodate for most budgets.
Frequently Asked Questions About Other work
Q. Do you carry out jewellery repairs? A. One off jewellery repairs can be costly so I don’t usually take on this work. If however you have 5-10 items that need repairing it will be much more cost effective for you if I can repair them all at once. Do let me know if that’s the case.
Q. We’re looking for a local jeweller to assist us with the production of a number of items. Can you help us with that? A. Unfortunately, I don’t produce work for other companies mainly due to the time constraints. If you are after a one off commission piece then I’d be happy to talk to you about that further.